Getting Ready for ICT Systems at the University of Tokyo (for New Students)

Greetings

Welcome to all new students!

The University of Tokyo will mainly conduct face-to-face classes in the academic year 2023 with the necessary infection prevention measures in place. On the other hand, hybrid classes, which combine face-to-face and online presence in classes, or online-only classes will also be offered when it is possible to enhance the educational effect. In addition, the use of digital technology is progressing even in face-to-face classes, and there are many situations in which information systems are used, such as the electronic distribution of materials and submission of assignments. We would like to ask you to be ready to use the necessary information systems so that you can participate in the classes smoothly. Please prepare a laptop computer that you can bring with you, and complete the initial setup of your account and various tools. The university will continue to improve the environment for your productive activities on campus, such as updating and enhancing the Wi-Fi throughout the university and making it available in most parts of the campus during the academic years 2022 and 2023.

While digital technology is being used widely in the society these days, the University of Tokyo is also making progress in its Digital Transformation (DX) initiatives. Digital technologies such as chat tools and web conferencing have made it easier for people to interact and collaborate with each other at a distance, and have greatly changed the form of communication. However, there are still some uncertainties about how to introduce new technologies into university activities. We would like to take on the challenge of creating the next generation of education together with you, the students, and hope that you will actively participate in our efforts.

This portal site, “utelecon,” aggregates information on the system at the University of Tokyo. First of all, please check the necessary preparations for taking classes. We also introduce the advanced usage of various tools, so we hope that you will make use of this site not only for classes, but also for your own activities such as study groups and circle activities. If you have any problems or difficulties, please feel free to ask questions at the support desk.

We, the faculty and staff of the university, are committed to meeting your expectations for face-to-face classes and campus activities, while placing the highest priority on protecting your health and ensuring your study opportunities. We will do our best to make your studies as effective and fulfilling as possible.

Class Format at the University of Tokyo

At the University of Tokyo, classes are offered in a wide range of formats, including face-to-face and online. Face-to-face classes are conventional classes held in classrooms, and online classes are classes in which students can participate without being in the classroom using web conferencing systems for example. Please check with the faculty, the graduate school or the instructor in charge of the class to find out in which format the class will be held.

Online Classes

There are various types of online classes, but the main type of online class at the University of Tokyo is the “simultaneous interactive” type. This is a form of real-time interactive communication between the teacher and students using applications such as Zoom and Webex, a type of web conferencing system that allows audio and video exchange. The necessary preparations for using the system are explained in this page.

Other forms include the “on-demand” type, in which students watch video recordings of classes and ask questions and discuss them via email or chat tools, and the “hybrid” type , in which online classes are combined with face-to-face classes in the classroom.

What You Need to Prepare for Classes

Use of Various Information Systems

You will be using a variety of information systems during your classes at UTokyo. You should set up an account and practice all procedures for using these systems in advance. Below is a list of these systems. The detailed procedures are explained in the subsequent sections:

• UTokyo Account: This is the account you will use to log into UTokyo’s ICT systems. The username may also be referred to as “Common ID”.
• UTAS: This system is used to browse the syllabus for each class, register courses, and check the grades (academic affairs system).
• ITC-LMS: This system is used to download class material and submit assignments (learning management system).
• Zoom: This is a web conferencing system that are used for “simultaneous interactive” online classes.
• ECCS Cloud Email (Google Workspace): This is a UTokyo Google account that allows users to use Google services, such as Gmail, as a UTokyo member. The ECCS Cloud Email can also be used as a UTokyo email address. Since some UTokyo web pages can only be accessed by UTokyo members, you are required to activate your ECCS Cloud Email even if you already own a Google account.
• UTokyo Microsoft License (Microsoft 365): This is a Microsoft license offered to UTokyo Account holders. This license will enable you to download Microsoft Office apps, such as Word and Excel, and use online Microsoft tools for free with the UTokyo Account. Similar to Google Workspace, some UTokyo webpages can only be accessed with a UTokyo Account. Therefore, it is necessary to use your UTokyo Account even if you already own a Microsoft account.
• UTokyo Wi-Fi: Wi-Fi services are available on campus. You will require them while taking online classes on campus. Please note that you will not be able to use Wi-Fi services unless you have created an account in advance.
• ECCS terminals: ECCS terminals refer to the computers installed on campus. You can use them while taking online classes on campus. You also use them in some face-to-face classes. Please note that you need to apply for the right of use in advance.

Network Environment and Electronic Devices

To take classes, you will need an Internet connection and equipment such as a computer. The following is an explanation of how you will need to prepare.

• Network connection: There should be no problem with slower connections as long as you can watch videos stably. However, pay attention to the communication capacity when taking long online classes. More specifically, if you are using a smartphone directly connected to a mobile network (e.g., LTE), please ensure that you do not run out of data.
  • The university provides Wi-Fi on campus.
• PC: You will often need a computer for writing reports, and also when you do some work or exercises while watching videos.
  • A portable laptop is recommended so that you can use it on campus.
  • For specifications, please refer to “東京大学のBYOD方針 (The University of Tokyo’s BYOD Policy)” (in Japanese).
  • You may also refer to the Co-op’s special topic page about computers for new students, “受験生・新入生応援サイト2023 駒場モデルパソコン (Komaba Model PC for Examinees and New Students Support Site)” (in Japanese).
  • If you do not have a computer that meets the above mentioned requirements, please consult with your faculty or graduate school. (For example, the College of Arts and Sciences can lend out computers (in Japanese).)
• Headset and earphones: When taking online classes in an empty classroom on campus, you will need a headset or earphones to listen to the class without disturbing other students in the same classroom. A headset equipped with a microphone is recommended when purchasing one.

When You Need help

If you have any problems, difficulties, or concerns regarding online classes, please consult the Technical Support Desk. Common Supporters (student staff) and faculty members will assist you in solving any problem you may have.

For example, the following questions and consultations are welcome.

• “I followed the preparation procedures described on this guide, but they did not work.”
• “I have a last-minute problem when trying to participate in an online class.”
• “I am unable to download class materials.”

Required Procedures to Use the Information Systems

In this section, we will explain the essential tasks that must be completed to use the information systems, such as creating an account. Please ensure to spare enough time to complete these tasks before classes start. If you have any problems with these procedures, please consult the Technical Support Desk.

Please check the “大学生活に必要な情報システムの準備について（新入生向け） 手順動画集 (Getting Ready for ICT Systems at the University of Tokyo (for new students) Procedure Videos)” page (in Japanese) for videos explaining the below procedures in further detail.

• UTokyo Account: Changing the initial password
  • Procedure video
  1. Obtain the "Notification regarding password for the UTokyo Account", which will include your initial password from your faculty/graduate school. You should receive this notification well before classes start; however, if you do not, please contact your faculty/graduate school. (The notification is available to first year undergraduate students at https://utas-ew.adm.u-tokyo.ac.jp/ starting March 22.)
  2. Please log in to the UTokyo Account User Menu with the username and password indicated on the notification.
  3. Click "Password Change" on the upper left to change your password (you cannot use the services with your initial password). When choosing a new password, make sure that you use a password that sets the strength indicator to "strong" or "very-strong".
  • If this procedure does not work, please consult the Technical Support Desk.
• ECCS Cloud Email (Google Workspace): Set your password and email address
  • Procedure video (in Japanese)
  1. Access the UTokyo Account User Menu and enter the username and password of UTokyo Account to log in.
  2. Click the "ECCS Cloud Email (password)" on the left and then open the password-setting screen. This password is only for your ECCS Cloud Email.
  3. Click "ECCS Cloud Email (mail address)" on the left to open the email address setting page. Enter your preferred username in the "Email Address" field and click "SAVE".
  • For the basic use of the ECCS Cloud Email (e.g., login, checking emails), please see the below ECCS Cloud Email section.
  • Troubleshooting guide

    • Error message “EX-076 An error has occurred. EX-079 It can't be set for New Password because the Directory already has the same attribute value.": This message appears due to restrictions on ECCS Cloud Email passwords which require the password to be different from the old password and not contain any part of the password or username (10-digit number) of your UTokyo Account. Please change your password accordingly to avoid this error message.

    If the issue is still not resolved, please consult the Technical Support Desk.
• UTAS：Log in to check if your email address is registered
  • Procedure video (in Japanese)
  1. Access UTAS and click "Login".
  2. Unless you have already signed in, the UTokyo Account sign-in page will be displayed. Please sign in.
  3. Click "Student Info" and then "Register Address Update, etc" in the menu at the top.
  4. Ensure that you have registered a valid email address in the "E-MAIL 1" field.
  5. If no email address is registered, or if the registered email address is incorrect, please change it to an existing email address you own.
  • Troubleshooting guide

    • Error message "[Error] あなたは現在このシステムを利用することができません (You are currently unable to use this system)":
      • If your affiliation has changed (e.g., from undergraduate to graduate school), you will temporarily not be able to access UTAS. Please try logging in again later.
      • If the above case does not apply, please consult your faculty or department.

    If the issue is still not resolved, please consult the Technical Support Desk.
• UTokyo Wi-Fi: Apply for an account
  • Procedure video (in Japanese)
  • Please apply one day after your email address registration in UTAS.
  1. Access the "UTokyo Wi-Fi Account Menu".
  2. Unless you have already signed in to your UTokyo Account, the sign-in page will be displayed. Please sign in.
  3. Click on the "New Application" Button.
  4. A notification email with your account information (user ID and password) will be sent to both your ECCS Cloud Email address and the email address shown in the "Notification E-mail Address" field.
     * If you close the account menu after submitting your application, you will not be able to check the password of your UTokyo Wi-Fi account except from the notification email. Please make sure that you can receive the notification email before you proceed to the next step.
     If you want to change your notification email address

     In order to change the email address to which the notification email is sent, log in to UTAS and set "E-MAIL 1" in the "Student Information" menu (note that the "E-MAIL 2" address cannot be used as the UTokyo Wi-Fi email address). Please note that it will take some time for the change to take effect, so please apply for an account after a day you registered your email.
  5. Click on the "Apply" button.
  6. After a little while, you will receive a notification email. The same information as in the notification email will also appear in the account menu.
  • When this procedure does not work

    • If the following screen appears and you cannot access your account menu: Your account has been suspended because you have not completed information security education. Please refer to "Information Security Education" section on UTokyo Wi-Fi page for details.
    • If you do not receive a notification email:
      • Please check your spam folder.
      • Check your email address. The email will be sent to both your ECCS Cloud Email and the email address indicated in the "Notification e-mail address" field on the application screen.

    If you still have problems, please contact the Technical Support Desk.

Other Procedures to Use the Information Systems

Next, the procedures for performing more detailed checks and tasks on various information systems, such as logging in to each system and accessing UTokyo member-only pages, will be explained. Please ensure to complete the subsequent procedures before the beginning of the classes so that you are fully prepared. If you have any problems during the procedure, please consult the Technical Support Desk.

Please check the “大学生活に必要な情報システムの準備について（新入生向け） 手順動画集 (Getting Ready for ICT Systems at the University of Tokyo (for new students) Procedure Videos)” page (in Japanese) for videos explaining the procedures below in further detail.

UTokyo Account

This is the account you will use to log into UTokyo’s ICT systems. The username may also be referred to as “Common ID”.

• (Repost) Task: Changing the initial password

  • Procedure video

  1. Obtain the "Notification regarding password for the UTokyo Account", which will include your initial password from your faculty/graduate school. You should receive this notification well before classes start; however, if you do not, please contact your faculty/graduate school. (The notification is available to first year undergraduate students at https://utas-ew.adm.u-tokyo.ac.jp/ starting March 22.)
  2. Please log in to the UTokyo Account User Menu with the username and password indicated on the notification.
  3. Click "Password Change" on the upper left to change your password (you cannot use the services with your initial password). When choosing a new password, make sure that you use a password that sets the strength indicator to "strong" or "very-strong".

  • If this procedure does not work, please consult the Technical Support Desk.
• Optional task: Enable the "Multi-Factor Authentication (MFA)"
  • Multi-factor authentication (MFA) is a security process in which users prove their identity using at least two pieces of evidence. In addition to passwords, users are asked to verify their identity via SMS, authentication applications, or other methods when signing into their accounts. MFA setup is not mandatory at this time, but it is hignly recommended from a better security aspect for your UTokyo Account.
  1. Please follow the setup procedures in the "Using Multi-Factor Authentication for UTokyo Accounts" page.
  • If this procedure does not work, please consult the Technical Support Desk.

UTAS

This system is used to browse the syllabus for each class, register courses, and check the grades (academic affairs system).

• （再掲）Exercise：Login

  1. Access UTAS and click "Login".
  2. Unless you have already signed in, the UTokyo Account sign-in page will be displayed. Please sign in.

  • Troubleshooting guide

    • Error message "[Error] あなたは現在このシステムを利用することができません (You are currently unable to use this system)":
      • If your affiliation has changed (e.g., from undergraduate to graduate school), you will temporarily not be able to access UTAS. Please try logging in again later.
      • If the above case does not apply, please consult your faculty or department.

    If the issue is still not resolved, please consult the Technical Support Desk.
• （再掲）Check：Make sure your email address is registered

  1. After logging in, click "Student Info" and then "Register Address Update, etc" in the menu at the top.
  2. Ensure that you have registered a valid email address in the "E-MAIL 1" field.
  3. If no email address is registered, or if the registered email address is incorrect, please change it to an existing email address you own.

  • If this procedure does not work, please consult the Technical Support Desk.

ITC-LMS

This system is used to download class material and submit assignments (learning management system).

• Check: Sign in to ITC-LMS
  1. Go to ITC-LMS and click "Login".
  2. Unless you have already signed in, the UTokyo Account sign-in page will be displayed. Please sign in.
  • If this procedure does not work, please consult the Technical Support Desk.
• Optional task: Link ITC-LMS with LINE notification
  1. After logging in, click "Settings" on the upper right.
  2. Set up how to receive notifications regarding class material updates and class announcements. To receive notifications via LINE, click "Connect LINE" in the "SNS Account" field to link your LINE account. Thereafter, select “Receive by LINE” in the “Notice Information” field.
  • Troubleshooting guide

    • The "Linked e-mail address" in the "Forwarding e-mail address" field is not displayed: This might be due to your email address registered in UTAS not being reflected in the ITC-LMS yet. It takes a day for it to be reflected; please try again on the next day.

    If the issue is still not resolved, please consult the Technical Support Desk.

Zoom

This is a web conferencing system that are used for “simultaneous interactive” online classes.

• Procedure Video (in Japanese)
• Check: Sign in
  1. Go to the UTokyo Zoom page (please note that this is a Zoom page for the University of Tokyo only and not a regular Zoom sign-in page).
  2. A page labeled “UTokyo Zoom” will appear. Click the “Config” button on the “UTokyo Zoom” page.
  3. Unless you have already signed in, the UTokyo Account sign-in page will be displayed. Please sign in.
  4. If you see “Licensed” with your Common ID after clicking the icon in the top right corner of the Zoom settings page (a human silhouette or a profile picture that you have set up), you have successfully signed into Zoom with your UTokyo account.
  • Troubleshooting guide

    • If you cannot see the page that says “UTokyo Zoom” after accessing the link above: This happens when you are already signed into Zoom with your existing account. Click the icon in the upper right corner of the Zoom settings page (your icon or the human silhouette if you do not have a profile picture) to "SIGN OUT". Thereafter, try to access the site again.

    If the issue is still not resolved, please consult the Technical Support Desk.
• Task: Install the application on your computer
  1. Go to the Zoom "Download Center".
  2. Click the "Download" button in the "Zoom Desktop Client" section at the top of the page.
  3. The subsequent steps will vary depending on the case. In some cases, the installation will proceed automatically, whereas in others, you may need to press the confirmation button or open the downloaded file yourself.
  • If this procedure does not work, please consult the Technical Support Desk.
• Optional task: Install the application on your smartphone (this is not mandatory but useful in case of emergencies)
  1. For Android users, you can install the app from Google Play. For iPhone users, you can install it from the App Store.
  • If this procedure does not work, please consult the Technical Support Desk.
• Check: Enter UTokyo member restricted Zoom meeting rooms (Try using the actual device you plan to use in class. It is also a good idea to try this on your smartphone as well as your computer as a backup.)
  1. In the meeting room, your microphone audio or camera image may be sent to other people (in the test room used here, your audio or video will not be sent to others just by joining the room. However, it could be sent while testing different functions). If you are concerned, please perform this test in a situation that is safe for sending audio and video.
  2. Access the test meeting room URL via the ITC-LMS test cource.
  3. You may be asked to click a confirmation button or select an application to open.
  4. After the Zoom app opens, when you see the message "Connect to audio to hear other users", click "Call using the Internet".
  5. If you get a black screen with "Start Video" and "Participants" at the bottom, you are in the meeting room.
  • Troubleshooting guide

    • You are asked to install the application when you access the meeting room URL, or the installation starts: This happens when the application has not been properly installed. Please reinstall the application and access the URL again.
    • When the message "This meeting is only for authorized participants" is displayed: This happens when you have not signed in to Zoom with your UTokyo account. Click the "Sign in to Join” or "Switch Account to Join" button and sign in by following the instructions shown below in "Optional task: Sign in to the application".

    If the issue is still not resolved, please consult the Technical Support Desk.
• Optional Task: Sign in to the application (useful for people who have opportunities to host meetings)
  1. Open the Zoom app and click the "Sign In" button.
  2. On the sign-in screen, find the words "Sign in with SSO" and click on it.
  3. In the "Company domain" field, enter u-tokyo-ac-jp (note that the ac should be preceded and followed by a hyphen, not a period).
  4. Unless you have already signed in, the UTokyo Account sign-in page will be displayed. Please sign in.
  5. For computer users, click on the icon on the upper right (either your profile picture or the human silhouette if you have not set one up). For smartphone users, click "More" on the lower right. You have properly signed in if you see your name (or Common ID if you have not set one up) and the message "License Available" on the screen.
  • Troubleshooting guide

    • If after entering your "company domain" you receive a message such as "This site cannot be reached," "Sorry, we cannot find your server," or "The site you are trying to access cannot be found. If you receive a message such as "This page cannot be reached," "Server not found," or "The site you are trying to access cannot be found : This happens when you did not enter the "company domain" correctly. Please check again that you have entered u-tokyo-ac-jp. In particular, note that the ac should be preceded and followed by a hyphen, not a period.

    If the issue is still not resolved, please consult the Technical Support Desk.

ECCS Cloud Email (Google Workspace)

This is a UTokyo Google account that allows users to use Google services, such as Gmail, as a UTokyo member. The ECCS Cloud Email can also be used as a UTokyo email address. Since some UTokyo web pages can only be accessed by UTokyo members, you are required to activate your ECCS Cloud Email even if you already own a Google account.

• (Repost) Task: Set your password and email address

  • Procedure video (in Japanese)

  1. Access the UTokyo Account User Menu and enter the username and password of UTokyo Account to log in.
  2. Click the "ECCS Cloud Email (password)" on the left and then open the password-setting screen. This password is only for your ECCS Cloud Email.
  3. Click "ECCS Cloud Email (mail address)" on the left to open the email address setting page. Enter your preferred username in the "Email Address" field and click "SAVE".

  • Troubleshooting guide

    • Error message “EX-076 An error has occurred. EX-079 It can't be set for New Password because the Directory already has the same attribute value.": This message appears due to restrictions on ECCS Cloud Email passwords which require the password to be different from the old password and not contain any part of the password or username (10-digit number) of your UTokyo Account. Please change your password accordingly to avoid this error message.

    If the issue is still not resolved, please consult the Technical Support Desk.
• Check: Log in
  1. Please wait for about 40 minutes for your newly set password and email address to be reflected in the system.
  2. Go to the Google login page.
  3. Enter your new email address from the above procedure.
  4. Enter the password you previously set.
  • Troubleshooting guide

    • Error message "Google couldn’t verify this account belongs to you. Try again later or use Account Recovery for help.":
      • Your login attempt is detected as a "suspicious login." ECCS Cloud Email (Google Workspace) may judge unusual activities as suspicious logins. You may be able to log in if you change locations, terminals, or internet connections. Especially, if you are using a VPN, try logging in without the VPN (if possible).
      • If changing the environment does not seem to solve the problem, please consult the Technical Support Desk with a note to that effect.
      • For more details, please refer to the ECCS announcement "An error message of 'Google couldn't verify that this account belongs to you.'"
• Check: Make sure you can access UTokyo member-only pages
  1. Access the ECCS Cloud Email member-only test page (Google Spreadsheet).
  2. You will be asked to sign in to your ECCS Cloud Email if not already signed in. Please enter the email address and password you previously set.
  3. If you can see the contents of the page (spreadsheet), you have successfully signed into your ECCS Cloud Email. If you cannot see the contents and instead see the “You need access” message, follow the procedures in the “Troubleshooting guide” section below. Do not request access.
  • Troubleshooting guide

    • (On PC/smartphone) You are taken to the “You need access” page and you see who you are signed in as (e.g., “You are signed in as example@gmail.com”) at the bottom: This happens when you are signed in with a Google account other than your ECCS Cloud Email. (e.g., @gmail.com, @edu.k.u-tokyo.ac.jp). Click the email address under “You are signed in as”. You will be taken to the “Choose an account”, where you can switch your account. Select your ECCS Cloud Email account (xxxx@g.ecc.u-tokyo.ac.jp). If your ECCS Cloud Email account does not show up, click “Use another account” and sign in with your ECCS Cloud Email.
    • (On a smartphone) You are taken to the “You need access” or “Request access” page: This happens when you are signed in with a Google account other than your ECCS Cloud Email. Follow the steps in "Log in on your phone" below, and then try to access the test document again.

    If the issue is still not resolved, please consult the Technical Support Desk.
• Optional task: Log in on your smartphone (for users of Gmail or other Google apps)
  1. Open a Google app, such as Gmail, and click your profile picture in the upper-right corner (either a picture you set or the default avatar with your initials).
  2. Tap "Add another account" to add your Google account.
  3. Enter your ECCS Cloud Email address and password that you set up above.
• Exercise: Use your email (You can use your email address "xxxx@g.ecc.u-tokyo.ac.jp" in Gmail)
  1. Access Gmail.
  2. You will be prompted to log in if you have not already done so. Follow the same login procedure as before.
  3. You can use Gmail’s email service with your ECCS Cloud Email, just like a regular Gmail account. Try sending an email to another email address you have or check whether you can receive an email sent from your other email address.
  • If this procedure does not work, please consult the Technical Support Desk.

UTokyo Microsoft License (Microsoft 365)

This is a Microsoft license offered to UTokyo Account holders. This license will enable you to download Microsoft Office apps, such as Word and Excel, and use online Microsoft tools for free with the UTokyo Account. Similar to Google Workspace, some UTokyo webpages can only be accessed with a UTokyo Account. Therefore, it is necessary to use your UTokyo Account even if you already own a Microsoft account.

• Procedure video (in Japanese)
• Check: Sign in
  1. Go to the Microsoft sign-in page.
  2. On the sign-in screen that appears, enter your 10-digit Common ID (UTokyo Account username) followed by @utac.u-tokyo.ac.jp, such as 1234567890@utac.u-tokyo.ac.jp. @utac.u-tokyo.ac.jp indicates that you are a UTokyo member. (This screen will not appear if you are already signed in.)
  3. Unless you have already signed in, the UTokyo Account sign-in page will be displayed. Please sign in.
  4. Double check whether the University of Tokyo logo appears in the upper-left corner of the "My Account" screen.
  • Troubleshooting guide

    • You cannot access the sign-in screen from the above link: This occurs when you are already signed in to Microsoft with another account. Click your account picture in the upper-right corner of the Office 365 home page (either a picture you set or the default picture that shows your initials or a human silhouette). Click "Sign out" and access the sign-in page again.
    • If the message "Verify your phone number" appears: This may occur when only the 10-digit common ID was entered. Enter it followed by @utac.u-tokyo.ac.jp, such as 1234567890@utac.u-tokyo.ac.jp.

    If the issue is still not resolved, please consult the Technical Support Desk.
• Check: Make sure you can access UTokyo member-only pages
  1. Go to UTokyo member-only test form (Microsoft Forms).
  2. A sign-in screen will appear if you are not already signed in. Enter your UTokyo Account email address (e.g., 1234567890@utac.u-tokyo.ac.jp) and sign in as explained above.
  3. You are properly signed in if you can see the form contents (you do not have to fill or respond to the form).
  • Troubleshooting guide

    • Error message "You don’t have permission to view or respond to this form": This error occurs when you are already signed in to Microsoft with another account. Click your account picture in the upper-right corner of the Office 365 home page (either a picture you set, or the default picture that shows your initials or a human silhouette). Click "Sign out" and access the sign-in page again. Procedure video for PC Procedure video for smartphone

    If the issue is still not resolved, please consult the Technical Support Desk.
• Optional task: Install Word or Excel on your computer (you can use the one you have already installed)
  1. Go to the Office 365 home page.
  2. The sign-in screen will appear if you are not already signed in. Enter your UTokyo Account email address (e.g., 1234567890@utac.u-tokyo.ac.jp) and sign in, as explained above.
  3. Click "Install apps" in the upper right corner of the screen, and then click "Microsoft 365 apps".
  4. The subsequent steps will vary depending on the case. In some cases, the installation will proceed automatically, whereas in others, you may need to press the confirmation button or open the downloaded file yourself.
  5. Open the installed Word or Excel app and click the "Sign In" button in the upper-left corner.
  6. On the sign-in screen that appears, enter your 10-digit Common ID (UTokyo Account username) followed by @utac.u-tokyo.ac.jp to indicate your affiliation with UTokyo (e.g., 1234567890@utac.u-tokyo.ac.jp).
  7. Here, a screen may appear stating "Stay signed in to all your apps". In that case, uncheck the "Allow my organization to manage my device" checkbox in the screen and click "OK".
  8. Once you have signed in, you will be able to create/edit Word and Excel files.
  • If this procedure does not work, please consult the Technical Support Desk.

UTokyo Wi-Fi

Wi-Fi services are available on campus. You will require them while taking online classes on campus. Please note that you will not be able to use Wi-Fi services unless you have created an account in advance.

• (Repost) Task: Apply for an account

  • Procedure video (in Japanese)
  • Please apply one day after your email address registration in UTAS.

  1. Access the "UTokyo Wi-Fi Account Menu".
  2. Unless you have already signed in to your UTokyo Account, the sign-in page will be displayed. Please sign in.
  3. Click on the "New Application" Button.
  4. A notification email with your account information (user ID and password) will be sent to both your ECCS Cloud Email address and the email address shown in the "Notification E-mail Address" field.
     * If you close the account menu after submitting your application, you will not be able to check the password of your UTokyo Wi-Fi account except from the notification email. Please make sure that you can receive the notification email before you proceed to the next step.
     If you want to change your notification email address

     In order to change the email address to which the notification email is sent, log in to UTAS and set "E-MAIL 1" in the "Student Information" menu (note that the "E-MAIL 2" address cannot be used as the UTokyo Wi-Fi email address). Please note that it will take some time for the change to take effect, so please apply for an account after a day you registered your email.
  5. Click on the "Apply" button.
  6. After a little while, you will receive a notification email. The same information as in the notification email will also appear in the account menu.

  • When this procedure does not work

    • If the following screen appears and you cannot access your account menu: Your account has been suspended because you have not completed information security education. Please refer to "Information Security Education" section on UTokyo Wi-Fi page for details.
    • If you do not receive a notification email:
      • Please check your spam folder.
      • Check your email address. The email will be sent to both your ECCS Cloud Email and the email address indicated in the "Notification e-mail address" field on the application screen.

    If you still have problems, please contact the Technical Support Desk.
• Task: Try connecting
  • This process can only be done in the place where UTokyo Wi-Fi (Wi-Fi with SSID 0000UTokyo) is visible on the WiFi setting menu of your own devices.
  1. Select 0000UTokyo on the Wi-Fi connection settings screen of the device you want to connect.
  2. Enter the user ID and password of your UTokyo Wi-Fi account (not of your UTokyo Account). You can find your user ID and password in the notification email you received in the step above. If you have just finished your application, you can also find them on the application completion screen of the account menu.
  3. Once you establish a connection, you can use it just like any normal Wi-Fi.
  • When connecting, you may be asked to verify your certificate or to enter the information described in the "Advanced Connection Settings" on UTokyo Wi-Fi page.
  • Please refer to ECCS Tutor’s page as well if you are unsure. There are detailed connection instructions for each device. You may also refer to the "User's Guide" on the page of the Wi-Fi system called "eduroam", which has a similar connection method (replace eduroam with UTokyo Wi-Fi SSID when you read the page).
  • When this procedure does not work

    • If the signal is weak, the connection may be interrupted. Try different locations or times of the day.
    • When you enter your user ID, please include the alphabetical part as well.
    • Make sure you have entered the symbols in the password correctly. Try copying and pasting from the notification email.
    • If you are copying and pasting from a notification email, please make sure that there are no extra spaces before or after the password.
    • If you have multiple applications for an account during the process, only one of them will be valid; only the account listed in the UTokyo Wi-Fi account menu will be valid, so please check.
    • The trouble may be caused by devices which are not kept up to date. Old MacOS, Windows 8.1 or earlier, and other devices (smartphones, etc.) that have not been updated should be updated to the latest version before connecting.

    If you still have problems, please contact the Technical Support Desk.

ECCS terminals

ECCS terminals refer to the computers installed on campus. You can use them while taking online classes on campus. You also use them in some face-to-face classes. Please note that you need to apply for the right of use in advance.

• Task: Apply for system user permission
  1. Access ECCS application menu.
  2. Unless you have already signed in, the UTokyo Account sign-in page will be displayed. Please sign in.
  3. Click "Request Create" in the left menu.
  4. Click on the "ECCS Application (for students)" link.
  5. Confirm the details of your application and click the "Submit" button. You will be granted ECCS usage rights immediately after completing the application.
  • この手順がうまくいかないときはサポート窓口に相談してください．
• Exercise: Log in
  • For this procedure, please use ECCS terminals installed on designated locations on campus (in Japanese).
  1. Please wait for an hour for the system to update after you have passed the "New User Information Seminar".
  2. Press the power button on the ECCS terminal to turn it on.
  3. In the log-in screen that appears, enter your UTokyo Account username (10-digit number) and password.
  • If this procedure does not work, please consult the ECCS tutors (student staff) who are available at the main terminal locations.

Others

On taking classes

• Some information about classes, such as class schedules and registration procedures, will be provided by your faculty/graduate school. Please be aware of how this information is provided and always check it (if you are unsure, please contact your faculty/graduate school).
  • (For first-year undergraduate students) Please check the “新入生向けお知らせページ” (Notices Page for New Students) of the College of Arts and Sciences (from April, please check the 前期課程HP「教務課からのお知らせ」 (“Notices from the Educational Affairs Section”)).
• To participate in a “simultaneous interactive” online class, you need to know the URL of the web conference.This information is normally posted in the “Online course information” section of the ITC-LMS introduced above. However, depending on the class, the lecturer may inform you of the URL through other means. Please refer to the “How to Obtain the Online Class URL (for Students)” regarding other ways of obtaining the URL.

Other Information Systems

• Antivirus software (in Japanese)
  • The University of Tokyo provides the Comprehensive Antivirus Software License (UTokyo Antivirus License) (in Japanese) for faculty members and students. The University of Tokyo requires to “install appropriate antivirus software on all the computers you administrate” in the “Guidelines for Information Ethics and Computer Use”. Please use them if necessary.
  • The version for academic year 2023 will be available from April 1, 2023.
• EZproxy
  • The University of Tokyo subscribes to an e-journal for internal use only. This is a system for off-campus access. Please use it as needed.
• MATLAB (in Japanese)
  • MATLAB is a software program that can be used in a wide range of classroom and research settings, including programming, numerical computation, data processing, and creating graphs. As an effective data science learning tool, the University of Tokyo recommends MATLAB for teaching and research, and several classes using MATLAB have been conducted in the Junior Division. To use MATLAB, you need to create an account with a University of Tokyo license.
  • Self-learning tools and workshops are provided for students to learn how to operate MATLAB and how to use MATLAB to learn advanced topics in their fields of specialization. Since the use of MATLAB is specified in lectures in some cases, please use MATLAB as needed.

More information

Thank you for taking the time to read this guide. If you face a difficulty with any of the steps, please consult the Technical Support Desk.

This concludes the preparation procedures for taking online classes at UTokyo. The site, “Online Class / Web Conference Portal Site @ The University of Tokyo”, nicknamed “utelecon”, contains considerable information on how to use the information systems mentioned on this page. If you have any questions regarding the information systems in your classes, or if you are a member of a club or study group and have opportunities to use web conferencing systems and other information systems on your own, please visit this site to find out more.